Since I started being more active on social media, many people have been asking me “why do you blog and podcast?”. My answer is an important lesson that I think several people can get value from. This episode is a reminder just friggin' do it. If you’ve been talking or thinking about doing something, just stop talking and start doing. Don’t ask for anyone’s opinion or approval, just f***** do it.

I recently attended a live podcast panel discussion in Toronto, hosted by Drift. The main focus on the discussion was on marketing, specifically branding. The topics really resonated with me in my current journey and stage with Web4Realty. In this episode, I talk about the important of brand, and how it has a multiplier effect that positively impacts several aspects of a business, that you might not even realize.

There are very few things that can make me lose sleep at night. One of those things are negative reviews. Although negative reviews in our company are very rare, they always sting- really, really bad. Each negative review is even worse than the last. Reading a bad review feels like getting punched in the gut. Negative reviews suck, and they always will. In this episode, I'm outlining steps on how to properly manage negative reviews when they come in.

A common question I get asked is “what do you do at work every day?”. What is a very simple response for most people, is actually one of the most difficult questions for me to answer. I get asked that question often because we’re a remote company and I work from home, which is a new concept to most people. From an outside perspective, it probably appears like I do nothing all day, and that I’m living the life, which couldn’t be further from the truth. I try and answer the question by processing what my last few days looked like, and I almost always have a tough time mustering up a decent response, because my work days are always different. I’m responsible for the operations side of the company. Generally, my days consist of focusing on the following broad topics: 1) General management, 2) Financial, 3) Strategy, 4) The unknown

Last week, I was reminded of something very important. As your company scales, you shouldn't forget about the people who financed your startup - your early clients. I’m talking to bootstrapped companies, especially. It’s important to take a step back, and make sure you don’t forget about those who helped get you to where you are.

2018 has definitely been our most active year in terms of hiring, by far. An important metric to look at as your company scales, is revenue per employee (how much money you make per employee). This is a great indicator to show how efficiently your company is growing (Total Revenue / # of Employees = Revenue per Employee).

Throughout the years of managing a growing team, there are a number of observations you start to make and situations that arise that get you thinking about people, in general. When your company‘s headcount starts growing, you naturally start observing character traits, mindset, and psychology of people, among many other things. One of those thoughts is the question of work ethic versus skill. When you’re in a dynamic startup-type environment, there are several ups and downs which can expose the true character in a lot of people.

Now, the question is, who would you rather have on your team to fight through the tough times? Someone with great skills or someone with greater work ethic? The answer may not be so obvious once you start peeling back the layers.

A topic that has gathered my attention a lot lately, is marketing. Marketing is a much more diverse and complex subject than people realize, and all ties back to understanding human behaviour. Today, successful marketers have to really understand human behaviour if they want to be effective. People are constantly consuming content on social media, and brands are continuously vying for people’s attention. As a marketer, a huge challenge is to ensure each piece of content put out is carefully prepared and stands out in a stream of constant information flow.

Two years into being a fully remote company, and with team members spread across eight countries, I can proudly say that our company’s culture is realer than ever, positive, and much better than it was in a physical office. As surprising as that may seem for a remote company, in this episode, I'm explaining some of the reasons why.

In this episode, I outline 10 tips on how to better manage cash flow in your business.

Some people are born with certain skills and intuitions that come naturally. There are no guides, rules, or courses for managing cash flows in a small business. Although there are certain things anyone can do to help with cash flow, the majority of it is through intuition and deep understanding of the business. I also believe it would be very difficult to train someone to manage cash flow successfully.